Dear Lady. Ann LLC (“Dear Lady. Ann”, “we”, “our”, “us”, “the app”, or “app”) is committed to protecting and respecting your privacy.

OUR APPROACH TO PRIVACY

This privacy policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you (“personal information”) when you use our app(s) (including via mobile or desktop), any website or webpage operated by us (including https://downloadbecky.com/), and any services we provide or otherwise interact with us (together the “Services”).

ABOUT US

Dear Lady. Ann LLC (EIN #:87-2567249) is the data controller of the personal information we hold about you. Our registered and postal address is 8811 TEEL PKWY STE 100, FRISCO, TX 75036. We are registered as a data controller with the UK Information Commissioner’s Office under data protection registration number ZC080988. Our data protection officer can be contacted at becky@dearladyann.com.

DATA COLLECTION: WHAT DO WE COLLECT?

When you download the App and onboard to our App, we collect certain information about you to help enhance your experience using App. We are responsible for taking care of all the personal information we collect and you share with us. According to the General Data Protection Regulation (GDPR) of 27 April 2016 and other applicable personal data laws, we are the data “controller” for all personal information collected and processed through our App and Sites. More generally, you may provide us with personal information when you:

• Registration information. When you download the App and create an account, we collect this information about you to enhance your experience on the App and verify that you are a real person. This information often includes: name, date of birth, gender, location, e-mail address, mobile number, photographs, location, and login information for social media accounts you connect to your Account, like Google, Facebook, or Instagram. After you register, you can update some of this information at any time through your account. You are responsible for making sure your change details are kept up to date, especially when your phone number changes.
• Linked social media information: we want to help simplify and enhance your connecting. One way we do this is by making it possible for you to use your other social media accounts during your Becky experience. Just be aware that it means sharing with Us some of the personal data you shared with these social networks.
• Profile verification and ID verification information (including biometric information). We want to ensure the safety and security of everyone on our App and provide users the best possible user experience. To achieve this, we require every user on our App to verify their accounts and personhood. This means we might ask for your phone number, and in some cases, ask that you conduct a photo verification of ID verification. This allows us to make sure the people on our app are actually people, that are of age, avoid fake accounts that can be used for malicious activities and cybercrime, and prevent fraud – all of which can threaten the App network and user experience.
• Purchase information. When you decide to purchase any of our premium services, we will process your payment information and securely keep it for audit/tax purposes and to prevent fraud. To prevent fraudulent payments from being processed, we use automated decisions and our systems check payment information and transactions for behavior that might violate our Terms and Conditions of Use. We may automatically block any transaction that is likely to be fraudulent and meets the relevant criteria suggesting a violation. If a transaction is blocked, the relevant person will be notified that their transaction cannot be processed.
• Geolocation Information. When you grant our app access to your location in your device settings, we will collect information about your location when you use your mobile device. We use this to personalize your app experience and make it easier for you to make connections and interact with other. This can include information about WiFi access points and your longitude/latitude, and we can save your device’s coordinates to offer certain features to you. For example, by enabling your general location information to appear to people seeing your profile and show you the profiles of people who are within your location. You can always turn off geolocation if you ever change your mind about granting us access to your location.
• Device information. When you use our app, we can collect information about your device for the purposes described in the Policy. This can include your device’s unique identifier, model, and operating system, as well as log and usage data.
• Photo information. We want to help you attract, match, and connect with that special one.
• Messages. We review the content of messages sent in the app to identify topics, sentiments, and trends across our users. We will take steps to remove personally identifying information from such messages, prior to reviewing them. We will not share the content of user messages or information we derive from them with any third party.
• Success stories, surveys, and other contributions information. From time to time, we may contact you to see if you would like to take part in a research survey, provide feedback or a testimonial, to be part of a marketing campaign. For example, if you let us know you found a match on the App, we might ask that you feature in our user’s experience advertising. We will provide you with additional information when we contact you with any such request.
• Customer support contact information. If you contact support team via our Instagram or e-mail, we can track your IP address and will receive your e-mail address and the information you share with us to help resolve your request. We keep records of our communications with you for 6 years after your account is deleted, including any complaints from you about other people using the App or Sites.
• Cookie and similar technology information. When you use our app, we can collect personal data from you automatically by using cookies or similar technologies. Some cookies are necessary for the app to function and cannot be switched off, but you do have choices for others.

4. INFORMATION USAGE: HOW DO WE USE YOUR INFORMATION?

Our main goal: give you an enjoyable app experience as you connect.

4.1 Using Your Information.

To achieve our goal of giving you an enjoyable connection experience, we use your personal information:

• Offer our services and features to you
• Contact you with information about the app, such as updates and new features
• Personalize the app experience, and content we deliver to you
• Carry out research and analysis about how you use and interact with the app
• Test new technologies and processes meant to enhance and improve the app
• Resolve disputes, troubleshoot problems, and enforce our Terms and Conditions of Use
• Investigate fraud and protect our legal rights
• Protect third parties and the people on our app from harm and malicious threats
• If you’ve signed up for our communications or otherwise consented, send you information by direct marketing and other communication methods about our promotions and offers, such as letting you know the types of goods, services, and offers we provide.

4.2 – Our matching algorithms.

We wanted to ensure the safety and security of everyone on our app, and give our users the best possible experience. To do this, we require every user on our app to verify their accounts. We want to help our users find the best possible connections, so we developed matching algorithms to predict your compatibility with others and show you people we think are a good match for you. To predict your compatibility with others and recommended profiles, our matching algorithms uses:

• The information you share about yourself in your profile
• Information about your activity on the app
• Whether you’ve verified your photo
• Your device coordinates

4.3 – Moderation Practices.

Safety on our app is very important to us, so we take steps to make sure every person follows our Terms and Conditions of Use while connecting. We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that suggests a violation of our Terms and Conditions of Use. This process involves some personal information, such as photos and any other information uploaded to a profile or shared in messages.

We will issue a warning to the relevant account if any account or message meets the relevant criteria suggesting a likely violation. We can also restrict or block the relevant user’s access, who can contact us to contest the decision.

4.4 – Lawful Basis.

According to European Union (“EU”) and United Kingdom (“UK”) data protection laws, processing personal information must always have a specific lawful basis – meaning there must always be a legal reason, which is defined by the GDPR and other relevant laws. Here you will find the legal basis for of the personal information we collect, use, and process. All formal correspondence can be directed to our data protection officer can be contacted at becky@dearladyann.com.

5. INFORMATION DISCLOSURE: WHAT INFORMATION CAN OTHERS SEE?

We believe every user deserves meaningful connection; we have built certain features to help you share what makes you unique with other users. Our app is specifically designed to help you match, connect, and build purposeful marriages.

We encourage every user on our app to think carefully about the information they share with others. Be careful about posting information that may eventually be made public when use the app. You should always assume that anything you post or submit may be publicly accessible and viewable to users on and off the app. The information you post about yourself, put on your profile or share with others is at your own risk – we are not responsible for the information you choose to share with other users.

5.1 – Important things to know when sharing information.

We recommend that you do not provide sensitive information that could be used for abuse or misuse on your profile for others to see, such as: email addresses, URLs, instant messaging details, phone numbers, full names, addresses, credit card details, national identity numbers, driver’s license details, and any other sensitive information.

5.2 – Be careful when posting sensitive details about yourself.

Be careful when posting sensitive details about yourself on your profile or by adding certain attributes to your profile, such as religious denomination, political leanings, and health information. Although you can voluntarily choose to provide us with this information when you create your profile, sharing these sensitive details is not required. The photographs you publish on our apps can also reveal information about yourself.

5.3 – Public visibility.

When using our app, you should assume that anything you submit, post, or publish on our app maybe publicly-viewable and accessible, both by users and non-users of our app. We want our users to be mindful about posting information that may eventually be made public. This includes certain information added to your profile by third-party accounts like Facebook, Instagram, or LinkedIn.

5.4 – Data download rights.

Some countries (currently only South Korea) might require that people have the option to download a copy of their conversation history. In this case, we have no control over how this information might then be used or shared after we are required to provide it.

6. INFORMATION SHARING. DO WE SHARE YOUR INFORMATION?

In order to help you make connections and provide an enjoyable experience, it might sometimes be necessary to share some personal information with others. But rest assured: we will only ever share your personal information in the limited circumstances described in this Policy.

Our commitments to you. We investigate and verify (also known as carrying out due diligence) all of the trusted third parties we work with, or “Service Providers”, to make sure they have adequate data protection and information security measures in place.

We take steps to make sure the personal information we share is as unidentifiable as possible. We hold Service Providers to extensive contractual requirements, including strict limits on keeping personal information.

7. RIGHTS. WHAT ARE YOUR RIGHTS?

With all of this in mind, let’s review how you can take control of your privacy.

• 7.1 – Right to be informed. Your right to know what personal information we process and why.
• 7.2 – Right to access. Your right to request a copy of the personal information we have about you.
• 7.3 – Right to rectify. Your right to correct the personal information we have about you if it’s accurate.
• 7.4 – Right to data portability. Your right to retrieve your personal information from us to easily transfer it to another location.
• 7.5 – Right to erase. Your right to have your personal information deleted, except if we have compelling reasons to keep it (like following the law).
• 7.6 – Right to restrict or object. Your right to limit or step how we use your personal information. If processing is restricted, we can still store the information but can’t use it further.
• 7.7 – Right to complain. Your right to complain to us or your country’s data privacy authority if you don’t agree with how we handle your data or address your concerns. If you have a concern about how we handle your personal information or request, we encourage you to first contact us: becky@dearladyann.com
• 7.8 – Rights related to automated decision-making, including profiling. Your right not to be affected by automatic decisions made without any human involvement, especially if those decisions have significant or legal effects on you. For example, this includes situations like automatic denial of an online credit application or hiring decisions made entirely by computers.

8. MARKETING AND ADVERTISING

From time to time, we may contact you with information about the Services, including sending you marketing messages and asking for your feedback on our Services.

Marketing messages we send will be by email, text and in app messaging For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.

We will only send you marketing messages if we have your consent or, if consent is not required under applicable law, you have not opted out of receiving messages from us. You can withdraw your consent or opt out of receiving further communications at a later date, by clicking on the unsubscribe link at the bottom of our marketing emails, (in the case of text) texting STOP to our marketing texts or, if you are logged in to the Services, toggling your preferences within your account settings.

Unsubscribing from marketing emails will not unsubscribe you from system or legal notifications which we may need to send as part of the Services we provide. From time to time, we may need to contact you by email or via our support team.

9. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

We implement appropriate technical and organizational measures, including encryption, to protect your personal information against accidental or unlawful access, destruction, loss, alteration, or damage. All personal information we collect will be stored on our secure servers. Where data processing is carried out on our behalf by a third party, we take steps to ensure that appropriate security measures are in place to prevent unauthorized disclosure of personal information.

Despite these precautions, however, we cannot guarantee the security of information transmitted over the internet or that unauthorized persons will not obtain access to personal information.

International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where our affiliates and our third-party service providers have operations. If you are located in the UK or European Economic Area (“EEA”), your personal information may be transferred outside of the UK and EEA respectively to a country which is not recognized by the UK or European Commission as ensuring an adequate level of protection for personal data. These international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard contractual clauses adopted by the European Commission and UK government (as applicable). If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy policy.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to distinguish you from other users of our Services. Please refer to our Cookies Policy for more information as to the way in which we use cookies on our Services.

11. INTEREST BASED ADVERTISING

We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your online browsing history and your interests. To do this, we or our advertising partners may collect information about how you use or connect to our Services, or the types of other websites, social media services, content and ads that you (or others using your device) visit or view or connect to our Services so that we or our advertising partners may play or display ads on our Services you may use, and on other devices you may use.

Typically, but not always, this information is collected through cookies and similar tracking technologies. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.

To learn about interest-based advertising and how you may be able to opt-out of some of this advertising and to limit some third party advertising cookies, you may wish to visit:

• Your Online Choices: (http://www.youronlinechoices.com/)
• Network Advertising Initiative (“NAI”): (http://www.networkadvertising.org/)
• Digital Advertising Alliance (“DAA”): (http://www.aboutads.info/consumers)

Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s or Your Online Choices online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use.

Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.

12. LINKS TO THIRD PARTY SITES

Our Services may, from time to time, contain links to and from third party websites, including those of our business partners, advertisers, news publications and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

13. CHANGES TO THIS POLICY

We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.

14. CHILDREN (18 and under)

You must not use our Services if you are under the age of 18. No one under age 18 may provide any information through our Services. If you are under 18, you must not use any of our services or features, register an account, make any purchases, or provide any information including but not limited to: your name, address, telephone number, email address, username. We do not knowingly collect personal information relating to anyone under this age. If we learn we have collected or received personal information from an individual under 18, we will promptly delete that information. If you have any information from or about a child under 18, please contact becky@dearladyann.com.

15. CONTACTING US

If you have any questions, comments and requests regarding this Privacy Policy, you can contact us:

By post:

By email: becky@dearladyann.com

ANNEX 1 – PERSONAL INFORMATION WE COLLECT

ANNEX 2 – NOTICE TO UNITED STATES RESIDENTS

This Annex 2 is incorporated into the Privacy Policy and includes additional information for residents of the United States regarding the collection and use of their Personal Data. The term “Personal Data,” as used in this Annex 2, includes “personal information” and “sensitive personal information” as defined in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”).

PERSONAL DATA

The following subsections detail the categories of Personal Data, including categories of sensitive personal information, that we collect and have collected over the past twelve (12) months. For each category of Personal Data, these subsections also set out the source of that Personal Data and our commercial or business purpose for collecting that Personal Data.

Note: We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.

DATA RETENTION

We retain your data using the criteria described in the section in the main body of this privacy policy entitled “Data Retention.”

CALIFORNIA RESIDENT RIGHTS

If you are a California resident, you have the rights set forth in this section.

• Access: Right to request information about our collection and use of your Personal Data.
• Deletion: Right to request that we delete the Personal Data that we have collected from you.
• Correction: Right to request that we correct any inaccurate Personal Data.
• Opt-Out: Right to opt-out of the sale or sharing of your Personal Data.

To exercise these rights, email us at becky@dearladyann.com.

OTHER STATE LAW PRIVACY RIGHTS

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at becky@dearladyann.com.

Nevada Resident Rights

If you are a resident of Nevada, you have the rights to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at becky@dearladyann.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.